Returns & Exchanges
At Word on Fire, we are committed to your complete satisfaction with our premium fashion collections. If you are not entirely pleased with your purchase, we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.
Affix Shipping Label
Download and print the prepaid shipping label provided through the portal and securely attach it to the outside of your return parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing